Wednesday, February 12, 2020

Surprisingly no work and no escalations in the call

After knowing that there was no mail update from the on-site team on updates to be made on the deck, I was enjoying my leisure time to watch YouTube videos and browsing through some random videos. However, I was anxious about the call, whether the on-site team was expecting me to create some sample slides for reference or I should check with other account teams for further suggestions. The call started as usual and within a few minutes, the on-site team was checking with me whether I have any updates from my end during the daytime. With the onsite team setting up the expectations, I conveyed that I was expecting updates from the on-site team and do not have one and I do not have any updates from my end. After few minutes of pause, the on-site team acknowledged that I cannot work on the slides without any further information and required support from key stakeholders. Post acknowledgment, the on-site leader was conveying that, he would check with key stakeholders for information and until then I do not have to work on the deck. To my surprise, call got over with these updates in few minutes, and to know more what happened further, please feel free to check out the “G R Team Sites “

Sunday, January 5, 2020

Back after long time and update on new service request

After long time, I am back to writing, I was completely stressed out and didn’t have enough motivation to start back again. From this time, I will try to update my blog posts on regular basis and ensure it reaches my readers on time. Today, I wanted to give update on working with my manager for an interesting service request and how it backfired as it progressed towards end. So, my manager has already looped into other service request to support and it was supposed to start from next week. I felt bit relaxed, as I had some reusable materials available and had prior experience working with the same team for similar service request. However, all of those confidence was ruined within minutes, as my manager conveyed there seems to be a call from one of the accounts team and they might need some existing materials from the repository. I joined the call assuming it would be a shorter one and might need some attention to pull out relevant details from the repository. But, all these thought process vanished in the moment I joined the call. To know more about the service request, please feel free to check out the “G R Team Sites”