Sunday, June 28, 2020

Iterative changes and discussion about submission deadline

I was assigned to work with the most annoying on-site team lead by my manager and adding to this issue my manager himself has nominated for the support. Most annoying part of working on this opportunity was getting insights from my manager, as he always provides unnecessary and irrelevant changes for the storyline, which would be thrown out by the onsite team. At many times, I sense that even the onsite team wants to keep out my manager for updates and my manager would be left out on purpose in mail threads. So, for this opportunity the onsite team was looking for customization specific to client requirements and my manager was completely against it and was suggesting alternative slide on every call. The most irritating part of it is that, I had to exhaust all my effort for that one slide suggested by my manager and at end of the day it would be trashed out by the onsite team. This was continuing on for a while and out of curiosity I was checking with my manager for completion date and my manager was mentioning that the opportunity would be completed by this week. I was wondering about the submission response, as with multiple iterative changes, it would take one more week to complete the document and I wanted my manager to validate the submission with the onsite team. However, the response shattered my handwork and to know more, please feel free to check out the blog posts in “G R Team Sites”

Sunday, June 7, 2020

Discussion and approval for Work from Home

My manager didn’t provide any positive response for working from home until further notice due to the Covid-19 pandemic and I was about to take a long vacation for the next one week due to some family function. However, as each day passed by, the severity of the Covid-19 pandemic was increasing, and I could see many of my company employees preferring work from option. Finally, during one of my conversations, I was checking with my manager about his daily commute and was acting as if I am worried about his travel. He understood my concern about coming to the office and conveyed that I could connect from home for the next day. I was overjoyed of this information, as post next day I was about to take a long vacation and was hoping that work from home option would be extended by one more week. But this plan was completed turned upside down within a couple of days and without knowing the upcoming Tsunami of Covid-19 spread across the country, I was prepared to travel native on the same day and took only essential items back home. To know more of industry turnover due to Covid-19 pandemic, please feel free to check out the blog posts in “G R Team Sites”

Friday, March 13, 2020

Plan for new service request and upcoming vacation

I was pulled back into old service requests before my long vacation, for which I had spent very little time earlier for its completion and had very little insights about client requirements. Now, the on-site team has scheduled a call - I was confused about the nature of the service request, whether the call could be for getting insights from me on how I compiled the document with fragile client information or it could be for new requests all together starting from scratch. After much anxiety, I joined the next day’s call to understand the purpose of reopening old mail threads. The call started with all introductions and later on, the account manager started to detail client requirements. I was a bit relieved to learn that, this mail thread was altogether a new service request and since the on-site team did not know whom to reach, they have reopened old mail thread. However, at first glance, this new service request seems to be very little work and the major concern I had while involving in this service request was that it could extend until my vacation and could interfere vacation days. I don’t want that to happen and to avoid this clash with my vacation, I was conveying about my vacation plans to the offshore delivery lead that I can extend all my working days and weekends till next week and post that I am not available, please plan accordingly. To know more about how I managed, please feel free to check out “G R Team Sites”

Saturday, March 7, 2020

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Wednesday, February 12, 2020

Surprisingly no work and no escalations in the call

After knowing that there was no mail update from the on-site team on updates to be made on the deck, I was enjoying my leisure time to watch YouTube videos and browsing through some random videos. However, I was anxious about the call, whether the on-site team was expecting me to create some sample slides for reference or I should check with other account teams for further suggestions. The call started as usual and within a few minutes, the on-site team was checking with me whether I have any updates from my end during the daytime. With the onsite team setting up the expectations, I conveyed that I was expecting updates from the on-site team and do not have one and I do not have any updates from my end. After few minutes of pause, the on-site team acknowledged that I cannot work on the slides without any further information and required support from key stakeholders. Post acknowledgment, the on-site leader was conveying that, he would check with key stakeholders for information and until then I do not have to work on the deck. To my surprise, call got over with these updates in few minutes, and to know more what happened further, please feel free to check out the “G R Team Sites “